Application Accessibility, Inability to View the Map

Incident Report for Dispatch

Resolved

All services have been restored. Users may need to refresh their web browser if the Map is still not loading.
Posted Aug 15, 2019 - 13:04 EDT

Identified

Our Engineers are actively working on returning services to normal operation. While users may be able to access Web & Mobile apps, they may have challenges viewing the Map inside of the Web app at this time.
Posted Aug 15, 2019 - 12:57 EDT

Investigating

Users may be experiencing issues logging in to or using our Web & Mobile apps. Our team is currently investigating in order to return access to normal operation.
Posted Aug 15, 2019 - 12:46 EDT
This incident affected: Mobile Applications and Web Application.