System Status
All Systems Operational

About This Site

You can keep track of the current health of the entire Dispatch platform, allowing you to subscribe for notifications about system-wide problems. Reach out to support@dispatch.me about issues here or if you're experience a problem not listed on this page.

API Availability Operational
Events API ? Operational
Mobile Applications ? Operational
Web Application ? Operational
AWS ? Operational
Notifications Operational
Email Operational
Router ? Operational
SMS Operational
Integration Endpoints ? Operational
URL Shortener Service ? Operational
Auxiliary APIs Operational
Files API Operational
Customer Portal Operational
Enterprise Insights Operational
Corporate Website ? Operational
Third Party Integrations ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 22, 2019
Resolved - All SMS & Email notifications are sending normally!
Apr 22, 15:39 EDT
Monitoring - Notifications delays are returning to normal operation. We'll continue monitoring closely until delays are resolved.
Apr 22, 15:35 EDT
Investigating - A short time ago our team began investigating delays with SMS & Email notifications reaching users and customers. We'll provide an update shortly as our Engineers get closer to resolving the issue.
Apr 22, 15:29 EDT
Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019
Resolved - This incident has been resolved.
Apr 17, 10:06 EDT
Monitoring - Some back-end services have been adjusted to address application usability. Our team is actively monitoring the situation and showing signs that users are able to operate as normal.
Apr 17, 09:46 EDT
Investigating - Some users have reported challenges reliably using our web application. We're actively investigating the issue and will provide an update shortly.
Apr 17, 09:29 EDT
Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019
Postmortem - Read details
Apr 12, 11:51 EDT
Resolved - This incident has been resolved.
Apr 11, 08:19 EDT
Monitoring - Delivery of notifications has been restored to normal operation. Our team has confirmed a small backlog of SMS & Email notifications are currently being processed, expected to finish sending shortly.
Apr 10, 18:12 EDT
Identified - Our team has been actively working on addressing the issue affecting notification deliverability. The root problem has been identified.
Apr 10, 18:02 EDT
Investigating - An issue has been discovered affecting SMS & Email notification delivery. Our team is working on mitigating the delay and we'll provide an update shortly.
Apr 10, 16:50 EDT
Apr 9, 2019

No incidents reported.

Apr 8, 2019

No incidents reported.