Mobile App Access

Incident Report for Dispatch

Resolved

This incident has been resolved.

Posted Oct 18, 2022 - 16:46 EDT

Update

As of 10PM ET Monday, the applications are fully operational, but we continue to monitor the situation.

Posted Oct 18, 2022 - 10:34 EDT

Monitoring

We are beginning to see this issue recover but are continuing to monitor.

Posted Oct 17, 2022 - 18:53 EDT

Update

An issue affecting one of our vendors is causing the problems that we are seeing with mobile app access. We are working with the vendor to resolve this issue ASAP.

Posted Oct 17, 2022 - 17:56 EDT

Identified

The issue have been identified and we expect a resolution soon.

Posted Oct 17, 2022 - 17:39 EDT

Investigating

Users of our Dispatch Manager and Dispatch Field mobile apps may be experiencing issues with long wait times when attempting to sign in. We are actively investigating this issue and will provide an update soon.

Posted Oct 17, 2022 - 16:14 EDT

This incident affected: Mobile Applications.