We've successfully made the necessary changes in order to circumvent Verizon's new message content requirements. We've escalated the issue with Verizon in order to get a better understanding of their new policies.
Posted Feb 15, 2019 - 13:35 EST
Our team has continued working on resolving the identified issue affecting Verizon carrier customers. While we don’t yet have a resolution ETA, this is a top priority for our team.
Posted Feb 15, 2019 - 11:16 EST
Our team has been working to resolve the deliverability of SMS notifications. We'll provide another update as soon as available.
Posted Feb 14, 2019 - 18:32 EST
Verizon carrier customers may have trouble receiving SMS notifications. Unfortunately, Verizon has decided to block some messages sent through Dispatch. We're continuing to monitor the situation.