SMS & Email Notification Delay

Incident Report for Dispatch

Resolved

All notification delays have been resolved, now operating as normal.

Posted May 30, 2019 - 12:39 EDT

Monitoring

Notification delays are returning back to normal, expected operation. Upon full resolution, we'll provide the next update.

Posted May 30, 2019 - 12:05 EDT

Identified

Progress has been made to resolve the notification delay. We haven't fully returned the system to normal operation yet - next update to come soon.

Posted May 30, 2019 - 11:27 EDT

Investigating

We're actively investigating a delay in sending Email & SMS notifications across the system. At this time, notifications appear to be delayed by several minutes.

Posted May 30, 2019 - 10:45 EDT

This incident affected: Notifications (Email, SMS).