Delays in Outbound Notifications / SMS, Email, Webhooks

Incident Report for Dispatch

Resolved

This incident has been resolved.

Posted Dec 09, 2019 - 16:13 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 09, 2019 - 14:01 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 09, 2019 - 13:26 EST

Investigating

At the moment there are delays that are affecting outbound notifications. Affected components include SMS, Email, and Webhooks. Our engineers are quickly working to restore back to normal operation.

Posted Dec 09, 2019 - 12:37 EST

This incident affected: Notifications (Email, Router, SMS).