Photo Uploads Partially Functional

Incident Report for Dispatch

Resolved

This incident has been resolved.

Posted Dec 03, 2019 - 20:23 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 03, 2019 - 19:35 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 03, 2019 - 18:00 EST

Identified

Users of our mobile apps and desktop platform may experience intermittent errors when attempting to upload photos or capture a signature on a billing document in the mobile apps. Our engineers have identified the root problem and are quickly working to restore back to normal operation.

Posted Dec 03, 2019 - 16:39 EST

This incident affected: Auxiliary APIs (Files API).