Adding/Viewing Photos and Signatures

Incident Report for Dispatch

Resolved

All services have been restored to their normal operation. This includes uploading & viewing photos, capturing customer signatures, and sending of Estimates & Invoices across both mobile & web applications.

Posted Sep 14, 2018 - 10:48 EDT

Identified

The underlying issue has been identified quickly after it started. Sending Invoices and Estimates may also be affected temporarily as the resolution is addressed.

Posted Sep 14, 2018 - 10:42 EDT

Investigating

We picked up on an issue affecting the ability to upload and view photos along with customer signatures on billing documents. You can expect the next update within 30 minutes.

Posted Sep 14, 2018 - 10:16 EDT

This incident affected: Auxiliary APIs (Files API).