SMS Notifications for AT&T carrier customers

Incident Report for Dispatch

Resolved

Final steps have been completed to mitigate SMS notifications failing to be delivered to AT&T carrier customers.

Posted Jun 15, 2018 - 15:26 EDT

Update

Steps have been made towards getting around the deliverability issues for AT&T carrier customers. We'll continue to update as progress is made.

Posted Jun 15, 2018 - 15:07 EDT

Monitoring

Our team is keeping a close eye on the deliverability issue for AT&T carrier customers while developing a resolution within our control.

Posted Jun 15, 2018 - 14:12 EDT

Identified

We've identified a potential problem delivering SMS notifications to some AT&T carrier customers. Our team is working with our SMS delivery partner to determine a resolution.

Posted Jun 15, 2018 - 13:24 EDT