SMS & Email Notification Delay

Incident Report for Dispatch

Resolved

All notifications continue to be delivered as expected for the past 60+ minutes.

Posted Oct 02, 2018 - 17:28 EDT

Monitoring

Over the last 15 minutes we've seen SMS & Email notification sent time back to normal, sent within a few seconds. We're continuing to monitor to be sure all systems are operating as expected.

Posted Oct 02, 2018 - 16:39 EDT

Update

Notifications are still slightly delayed though we're continuing to work towards a resolution.

Posted Oct 02, 2018 - 16:09 EDT

Identified

We've identified a delay with our notifications and are working towards a quick resolution. Our team is working on resolving the underlying cause of the delay to restore services to normal operation. We'll be updating you again shortly.

Posted Oct 02, 2018 - 15:35 EDT

This incident affected: Notifications (Email).