Dispatch Status Page
All Systems Operational

About This Site

Welcome to Dispatch's status page, where you can keep track of the current health of the entire Dispatch platform.
If you're experiencing any issues with Dispatch and need immediate assistance, please contact (617) 500-4326.

API Availability Operational
Dispatch Mobile Application ? Operational
Dispatcher Panel ? Operational
Events API ? Operational
AWS ? Operational
Notifications Operational
Email Operational
SMS Operational
Intercom Operational
Router ? Operational
Dispatch Website ? Operational
Integration Endpoints ? Operational
URL Shortener Service ? Operational
Desktop->Mobile Sync ? Operational
Auxiliary APIs Operational
Files API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 26, 2017

No incidents reported today.

Jul 25, 2017

No incidents reported.

Jul 24, 2017

No incidents reported.

Jul 23, 2017

No incidents reported.

Jul 22, 2017

No incidents reported.

Jul 21, 2017

No incidents reported.

Jul 20, 2017

No incidents reported.

Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

No incidents reported.

Jul 13, 2017
Resolved - The degraded service has been resolved and back to being fully operational.
Jul 13, 13:00 EDT
Monitoring - We're monitoring service improvements after identifying the cause of the degraded performance.
Jul 13, 12:42 EDT
Identified - We've identified the issue causing degraded performance. Our engineers are working to resolve the service interruption.
Jul 13, 12:39 EDT
Jul 12, 2017
Resolved - The delay in SMS notifications are back to normal operation expectations.
Jul 12, 21:35 EDT
Update - The delay in SMS notifications is slowly recovering. We're continuing to monitor the success of the recovery and will update again shortly.
Jul 12, 20:33 EDT
Monitoring - Our SMS provider has identified an issue and is working to provide a fix at this time. We'll update in two hours unless it's resolved earlier.
Jul 12, 18:24 EDT
Identified - We have identified an issue with the delivery of SMS verification codes. Users may not receive a new verification code in a timely manner - we're working to resolve the SMS delay.
Jul 12, 15:59 EDT
Resolved - We've resolved the verification code notifications delayed by re-provisioning the hardware that was used for it.
Jul 12, 15:56 EDT
Identified - We have identified an issue with the delivery of SMS verification codes. Users may not receive a new verification code in a timely manner - we're working to resolve the SMS delay.
Jul 12, 14:16 EDT
Resolved - We've identified the issue causing degraded performance as a server that needed to be re-provisioned. We've also swimlaned the resources to make it easier to isolate these failures in the future.
Jul 12, 15:55 EDT
Investigating - We're currently investigating some degraded performance with our legacy mobile application. Users may experience a delay in logging in or accessing the billing module directly.
Jul 12, 14:39 EDT